e-bon
e-bon.ro
Portal

Device detail — Overview

The first thing you see when you open a device in the Portal — four cards summarising who the device is, its hardware, the last receipt it printed and any active alerts.

Device detail — Overview

The Overview tab is what you land on when you open a device in the Portal. Click any row in Devices and you get four cards stacked on the page:

  • Info — who the device is (protocol, transport, location, controller, last seen, cash balance).
  • Hardware Info — what the device itself reports (serial number, firmware, manufacturer, model).
  • Last Receipt — the most recent receipt the device printed.
  • Alerts — anything currently wrong with the device.

It's the screen you open to answer "is this printer alive and what's its serial number?" or "why does the dashboard say this device is offline?"

Open a device

Click Devices in the sidebar

The Devices list opens with one row per device.

Click the row of the device you want

You land on the device's detail page. The header shows the device name and a status pill (online, offline, error). Below the header is a strip of four tabs.

You're on the Overview tab

It's the default tab. The four cards render in order: Info, Hardware Info, Last Receipt, Alerts.

The other tabs on this screen are:

TabWhat it does
OverviewYou're here.
OperationsPrint X/Z reports, manage cash, issue receipts, change fiscal settings. See Fiscal operations.
HistoryBrowse the device's command history. See Device history.
SettingsRename the device, move it between locations, assign a controller.

The device name and status pill in the header stay visible while you switch tabs.

Read the Info card

The Info card is a 2-column grid with seven rows. Every value is a snapshot taken when you opened the page.

FieldWhat it shows
ProtocolThe fiscal protocol the device speaks (for example, Daisy Fp700).
TransportHow the cloud talks to the device — Tcp, Bluetooth or Usb.
ConnectionFor TCP devices, the host and port (for example, 192.168.1.50:9100). For Bluetooth, the device address. Otherwise N/A.
ControllerThe controller paired with this device, or Unassigned if none.
LocationThe location this device belongs to, or Unassigned if the location was deleted.
Last seenWhen the cloud last heard from the device, in your local timezone.
Cash balanceThe cash currently in the device's drawer, or N/A if it couldn't be read.
The Cash balance is a snapshot, not a live counter. It's read once when you open the page and only refreshes if the device goes offline and comes back online. Receipts, voids and cash-ins that happen while you're looking at the page won't update this number. To get a fresh value, go to the Operations tab and use the Refresh Cash Balance action there.

If a label looks wrong — for example, a protocol name with odd capitalisation — that's a formatting issue we'll fix; tell us and we'll iterate.

Read the Hardware Info card

The Hardware Info card asks the device itself what it is. It doesn't load automatically — you have to click Refresh to fetch the values.

The card starts empty

When you first open the page the card shows: "Click Refresh to retrieve live device information." No data has been requested yet.

Click Refresh

The button is only enabled when the device is online. If it's offline, the placeholder stays and you'll need to wait for the device to come back online.

The card fills in

If the device responds, you see five fields:

  • Serial number
  • Firmware version (read-only — there's no upgrade button on this tab)
  • Fiscal memory status (whatever the device reports, verbatim)
  • Manufacturer
  • Model (only shown if the device reports one)

If the fetch fails, you'll see an error toast and the card keeps its previous content (or stays on the placeholder if this was the first attempt).

The fetched values are remembered while you stay on this device's page — you can switch to Operations or History and come back without losing them. They're cleared when you leave and reopen the device.

Read the Last Receipt card

The Last Receipt card shows the most recent receipt the device printed.

This card only appears when the device is online. If the device is offline, the card is hidden — there's no way to ask an offline device for its last receipt.

Like Hardware Info, it doesn't load automatically. Click Refresh to fetch the data. You'll see:

FieldWhat it shows
Receipt numberThe receipt number as the device reported it.
DateThe receipt's printing date, in your local timezone.
TotalThe total amount in RON.
Fiscal memory numberThe fiscal memory number, when the device returns one.

The card is informational only — the rows aren't links. To browse all receipts on a device go to the History tab.

Read the Alerts card

The Alerts card shows everything currently wrong with the device. The header has a count badge when there's at least one alert.

When there are no alerts, the card shows: "No active alerts".

When there are alerts, each one renders as a row with three pieces:

  • An icon indicating the alert type (paper low, cover open, fiscal memory almost full, Z report overdue, disconnected).
  • A message and a timestamp describing what happened and when.
  • A severity badgeerror (red), warning (amber) or info (blue).

For the full list of alert types, what triggers each one, and how to clear them, see Alerts.

Recognise the loading states

Before any of the four cards appear, you may briefly see one of three states:

StateWhen it showsWhat it looks like
LoadingWhile the page is fetching the deviceThree placeholder rectangles where the cards will be.
Not foundThe device id in the URL doesn't existA centred error card and a Back to Devices button. Usually means a stale bookmark.
Load errorThe page couldn't reach the API (network, server error, expired session)A centred error card and a Back button. Try again or sign in again.

Know when each card refreshes

A quick mental model so you know when to reload:

CardWhen it refreshes
InfoWhen you reload the page or open the device again.
Info → Cash balanceOn page load (only if the device is online), and when the device transitions from offline to online.
Hardware InfoWhen you click Refresh (only enabled when the device is online).
Last ReceiptWhen you click Refresh (only available when the device is online).
AlertsWhen you reload the page.

Where to next

  • Devices — the parent list.
  • Fiscal operations — the Operations tab on the same screen (X/Z reports, cash management, receipts).
  • Device history — the History tab on the same screen.
  • Alerts — the catalogue of alert types you'll see in the Alerts card.