Find your printer
When you tap Add Device on the Devices tab, the app opens the Find Printer screen. From here you can search for a fiscal printer in three ways: scan over Bluetooth, scan your local network, or enter the printer's address by hand.
Pick the option that matches how your printer is connected, tap a result, and the app takes you to the pairing screen.
Choose how to search
Three full-width buttons sit at the top of the screen.
Scan Bluetooth
Tap Scan Bluetooth when the printer is right next to the phone or tablet and you want to pair it wirelessly. The app searches for nearby fiscal printers broadcasting over Bluetooth.
Scan Network
Tap Scan Network when the printer is plugged into your shop's router by Ethernet or already on Wi-Fi. The app looks for fiscal printers on the same local network as your phone.
Manual Connection
Tap Manual Connection if you already know the printer's IP address and port, or if neither scan finds it. You'll enter the connection details yourself on the next screen.
Read the results
While the app is scanning, you'll see a spinner and the message Scanning for devices…. As printers are found, they appear as cards in a list below the buttons.
Each card shows:
- Printer name — the model name reported by the printer, for example
Datecs FP-700XorTremol S25. Network printers show asTCP Device @ <address>. - Connection details — for Bluetooth, the signal strength (
-45 dBm (Excellent)). For network printers, the address and port (192.168.1.42:9100). - Suggested protocol — a small badge with the printer family the app thinks this device uses (Datecs, Daisy, Eltrade, Tremol, and so on). If the badge says Custom, the app couldn't match a known protocol — you'll need to pick one yourself in Manual Connection.
- Identifier — the Bluetooth MAC address or the network address, on the right side of the card.
Tap any card to move on to pairing.
Understand the signal strength
For Bluetooth printers, the app shows how strong the signal is between your phone and the printer.
| Signal | What it means | What to do |
|---|---|---|
| Excellent | The printer is right next to you (within ~2 m, line of sight). | Tap to pair. |
| Good | The printer is in the same room (within ~5 m, no thick walls). | Tap to pair. |
| Fair | The printer is across the room or behind a partition. Reception is degraded. | Pairing should work, but reconnects may be slow. Move closer if possible. |
| Weak | There are walls in the way, the printer's battery is low, or it's too far. | Move the phone closer to the printer before tapping the card, or use Scan Network instead if the printer is also on Wi-Fi or Ethernet. |
Network printers don't show a signal — they show their address and port instead.
When no printer shows up
If the scan finishes and the list stays empty, work through these checks:
Check the basics
Make sure the printer is powered on and either has Bluetooth enabled or is plugged into the same network as your phone.
Try the other transport
If you only tapped Scan Bluetooth, try Scan Network as well — and vice versa. The two scans run separately.
Move closer
For Bluetooth, get within 2–5 metres of the printer and try again. Walls, metal cabinets, and other wireless devices can block the signal.
Use Manual Connection
If both scans come back empty, tap Manual Connection and enter the printer's address by hand. This is also the fastest path if you already know the IP, port, or Bluetooth address.
What's next
- Pair your fiscal printer — once you tap a result, the app walks you through pairing and saving the printer to your organization.
- Manual Connection — enter your printer's address by hand when the scan can't find it.
- Devices — go back to the list of printers already added to your organization.
- Offline and connection health — troubleshoot a printer that pairs but won't print.
Preview and print a receipt
Review a receipt on screen, send it to your fiscal printer with one tap, and confirm the fiscal ID before handing the receipt to the customer.
Pair a device
Name a discovered fiscal printer, pick its protocol, and save it to your device list — including how cloud sync works and what to do when it fails.